Effective Date: August 26, 2025 | Last Updated: August 26, 2025
1.1 This Billing & Refund Policy ("Policy") is issued by Traft NZ Limited ("Traft", "we", "us", "our") and governs pricing, billing, charges, proration, refunds, and related matters for the Inoscope product and associated services ("Services").
1.2 This Policy forms part of, and is incorporated by reference into, the Inoscope Terms of Use. To the extent of any inconsistency, this Policy controls on matters of billing and refunds, subject to applicable law.
1.3 Capitalized terms not defined here have the meanings given in the Inoscope Terms of Use.
2.1 Currency. Billing and refunds are processed in United States Dollars (USD). Any currency conversion, applicable bank fees, or exchange-rate differences are the customer's responsibility.
2.2 Taxes. All prices are exclusive of taxes unless expressly stated otherwise. You are responsible for all applicable taxes, duties, and government charges.
2.3 Time Zone. All billing-cycle calculations and cut-offs are based on Pacific/Auckland time (New Zealand Time, "NZT"), unless we specify otherwise in writing.
3.1 Scheduled Billing Date. For monthly subscriptions, charges are processed on the 28th day of each calendar month, NZT ("Scheduled Billing Date").
3.2 Sign-Up During a Month. If you sign up on any date other than the 28th (NZT), we will charge a pro-rata amount (see Section 4) for access from your activation date through the next Scheduled Billing Date, and thereafter charge the full monthly fee on each 28th (NZT).
3.3 Continuous Access. Access continues through each paid month, subject to the Terms of Use and this Policy.
This is a condensed version. The full Billing & Refund Policy contains 12 sections covering proration rules, refund calculations, and payment processing details.
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